REFUND AND CANCELLATION POLICY

PLEASE READ THIS CANCELLATIONS POLICY CAREFULLY BEFORE BOOKING SESSIONS

FOR SESSIONS

A minimum of 24 hours’ notice needs to be given for a cancellation of a session. In that case your appointment can be rescheduled. Please make sure to check for your cancellation email from time-trade. This will be emailed to you immediately after you cancel and reschedule your appointment.

If you do not contact us to reschedule, cancel or change your session details at least 24 hours in advance we can still honor the booking and sent you the healings remotely at the scheduled time, but we will need your permission in advance, which can be via email.

There is NO refund or credit for healing or coaching sessions if no-show or cancelled within 24 hours

Any bookings that were made within 24 hours of scheduling is treated as a same-day session. No refund or credit can be offered. However we can still offer the distant healings at the scheduled time instead, providing your permission is given.

Should you be late for a scheduled session your session may be shorter. This is at our discretion and is also determined by available time left before the next appointment starts. In this case you will be responsible for the “full” session cost regardless of the duration of the session.

FOR SESSIONS PACKAGES

The same cancellation policy apply regarding the 24 hour cancellation of a session. If you do not contact us to reschedule, cancel or change your session details at least 24 hours before the scheduled session time, we can still honor the booking and sent you the healings remotely at the scheduled time, but we will still need your permission beforehand, which can be via email.

DIGITAL CONTENT

There are NO refunds for digital copies. Every effort is made to give you the highest quality of recording. For all downloadable healing products the results may vary depending on your use and frequency of use of the products.

Thank you. We appreciate your understanding of our Refunds and Cancellation Policy.